Privacy Policy

1. Who We Are

This website (studyenglishaustralia.com.au) is an authorised marketing platform operated on behalf of Universal English College Pty Ltd (ABN 19 003 525 764, CRICOS 00053J), located at Level 1, 203 Clarence Street, Sydney NSW 2000, Australia (“UEC”, “we”, “us”).

We are committed to protecting your privacy in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of personal information:

• Name, email address, phone number and country of residence (from enquiry forms)
• English language level and course interest (from study plan and level check forms)
• Age and date of birth (for junior program enquiries)
• Usage data (pages visited, time on site) collected anonymously via analytics tools

We do not collect sensitive information (health, financial, or passport data) through this website.

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiry about English courses or programs at UEC Sydney
• Send you a personalised study plan or English level check result
• Contact you with relevant program information (you may opt out at any time)
• Improve the quality and relevance of this website

We will not sell, rent or share your personal information with third parties for marketing purposes without your consent.

4. Analytics

This website may use analytics tools (such as Google Analytics) to collect anonymised usage data. This data does not personally identify you and is used solely to improve website performance and content relevance. You can opt out of analytics tracking via your browser settings or by using the Google Analytics Opt-out Browser Add-on.

5. Data Storage and Security

Personal information submitted through this website is stored securely and accessible only to authorised UEC staff and systems. We use industry-standard security measures to protect your information from unauthorised access, disclosure or misuse.

6. International Transfers

UEC is an Australian organisation. If you submit an enquiry from overseas, your personal information will be transferred to and stored in Australia. By submitting an enquiry, you consent to this transfer in accordance with Australian privacy law.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent to marketing communications at any time
• Request deletion of your personal information, subject to legal obligations

To exercise any of these rights, contact us at study@uec.edu.au.

8. Contact

For any privacy-related enquiries, please contact:
Universal English College
Level 1, 203 Clarence Street, Sydney NSW 2000
Email: study@uec.edu.au
Phone: +61 2 9283 1088

9. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be published on this page with an updated “Last updated” date. We encourage you to review this policy periodically.